Lloyds group to close 136 branches

Written by David Fletcher 30 Jan 2025
Lloyds group to close 136 branches

Lloyds Banking Group has announced the closure of 136 high street branches, dealing another blow to the UK banking sector, as more customers shift to mobile banking. After these closures, Lloyds will have 386 branches, Halifax 281, and Bank of Scotland 90. Lloyds attributes the decision to a 48% decline in branch transactions over the past five years; over twenty million customers now use their apps for banking. Affected employees will be offered alternative roles within the organisation. To support customers losing local branches, Lloyds are highlighting alternative banking options, including telephone banking and Post Office branches; also, 21 new banking hubs may be introduced in affected areas to maintain cash access. While digital banking continues to grow, concerns remain about the impact on elderly and vulnerable customers reliant on in-person services.

Additional Info